Return & Exchange
Return Window
We accept returns and exchanges within 30 days of delivery.
Eligibility
To be eligible for a return or exchange:
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Items must be unworn, unwashed, and unused
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Items must be in original condition and packaging (including tin box and bag)
Due to hygiene reasons, we cannot accept returns on worn items.
Returns
USA Orders
We offer free returns and exchanges within the United States.
International Orders
Customers are responsible for return shipping costs.
Once your return is received and inspected, we will process your refund within 3–5 business days.
Refunds are issued to the original payment method.
Exchanges
We offer exchanges for the same or different products.
USA Orders
Exchanges are free of charge.
International Orders
Customers are responsible for shipping costs.
To request an exchange, please contact us first so we can guide you through the process.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery.
We will offer a replacement or full refund at no cost.
Sale Items
All items are eligible for return or exchange, including sale items.
How to Start a Return
To start a return or exchange, contact us at:
Please include your order number and reason for return.
Notes
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Shipping costs are non-refundable (unless the item is damaged or incorrect)
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We recommend using a tracked shipping service for returns
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Returns that do not meet the above conditions may not be accepted